Privacy Policy

Information We Collect

When you use our budget planning tools, we collect several types of information to provide you with personalized financial insights and support.

Account Information

This includes your name, email address, phone number, and physical address in Taiwan. We collect this when you register for our services or reach out to us at 241, Taiwan, New Taipei City, Sanchong District, Lane 256, Zhongyi N Rd, 112號號 1 樓.

Financial Data

To help you plan your budget effectively, we collect income information, expense categories, savings goals, and spending patterns. This data remains encrypted and is never shared with third parties for marketing purposes.

Technical Information

We automatically collect device identifiers, IP addresses (which may indicate your location in Taiwan), browser type, and usage patterns. This helps us improve our platform's performance and security.

How We Use Your Information

Your data serves specific purposes that directly benefit your experience with our budget planning services.

• Providing personalized budget recommendations based on your spending patterns and financial goals
• Sending important account notifications, security alerts, and service updates to +886916868262 or your registered email
• Improving our educational content and tools based on how users interact with our platform
• Analyzing trends to develop better financial planning features
• Complying with Taiwan's financial regulations and legal requirements
• Protecting against fraud, unauthorized access, and other security threats

We don't sell your personal information. Our business model relies on providing valuable budget planning services, not monetizing your data.

Data Storage and Security

We take the security of your financial information seriously. Our systems employ multiple layers of protection to keep your data safe from unauthorized access.

Encryption Standards

All data transmitted to and from our servers uses TLS 1.3 encryption. Your financial information is encrypted at rest using AES-256 encryption, which is the same standard used by financial institutions worldwide.

Access Controls

Only authorized personnel can access user data, and all access is logged and monitored. We use multi-factor authentication and regular security audits to maintain system integrity.

Data Retention

We store your information for as long as your account remains active. Financial data is particularly sensitive, so here's how long we keep different types of information:

Sharing Your Information

We limit data sharing to situations that directly support your use of our services or comply with legal requirements.

Service Providers

We work with trusted third-party providers for hosting, payment processing, and customer support. These partners are contractually obligated to protect your data and can only use it to perform services on our behalf.

Legal Obligations

We may disclose information when required by Taiwan law, court orders, or government requests. This includes cooperating with tax authorities or law enforcement agencies when legally mandated.

Business Transfers

If Connected Intelligence Lab is acquired or merged with another company, your data may be transferred to the new owner. We'll notify you before any such transfer and explain your options.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act and our commitment to transparency, you have several rights regarding your personal information.

How to Exercise Your Rights

To make a request regarding your data, contact us at help@connectedintelligencelab.com. We'll respond within 15 business days, as required by Taiwan law. You may need to verify your identity before we can process certain requests.

If you're not satisfied with how we've handled your data or privacy request, you have the right to file a complaint with Taiwan's National Development Council or other relevant regulatory authorities.

Cookies and Tracking

Our website uses cookies to improve functionality and understand how users interact with our budget planning tools.

Types of Cookies We Use

Essential cookies keep you logged in and remember your preferences. Analytics cookies help us understand which features are most helpful. We don't use advertising cookies or share tracking data with ad networks.

You can control cookie settings through your browser, though disabling essential cookies may limit site functionality. We respect Do Not Track signals where technically feasible.

International Data Transfers

While we primarily serve users in Taiwan and store data locally, some service providers may process data outside Taiwan. When this happens, we ensure appropriate safeguards are in place through standard contractual clauses and security certifications.

If you access our services while traveling outside Taiwan, your data may be temporarily processed in other jurisdictions. However, all primary storage remains within Taiwan's regulatory framework.

Children's Privacy

Our budget planning services are designed for adults. We don't knowingly collect information from anyone under 18 years old. If you're a parent or guardian and believe your child has provided us with personal information, contact us immediately at help@connectedintelligencelab.com so we can delete it.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email at least 30 days before the new policy takes effect.

The "Last Updated" date at the top of this page shows when the current version became effective. We encourage you to review this policy periodically, especially before sharing sensitive financial information.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your data, we're here to help. You can reach our privacy team through several channels: