Cookie Policy

What Are Cookies Anyway?

Cookies are small text files that websites place on your device. Think of them as digital sticky notes that help our site remember things about your visit. They store basic information like your language preference or whether you're logged into your budget planning dashboard.

When you visit connectedintelligencelab.com, these files help create a smoother experience. Without them, you'd have to re-enter your preferences every single time you click to a new page. Some cookies disappear when you close your browser, while others stick around for weeks or months.

But cookies aren't the only tracking method out there. We also use web beacons, pixels, and local storage technologies. Each serves a slightly different purpose in how our site operates.

Types of Tracking We Use

Specific Cookies We Deploy

Here's what you'll find if you dig into your browser's cookie storage after visiting our site:

Third-Party Tracking

We work with external services that place their own cookies on your device. Google Analytics helps us understand user behavior patterns. Our payment processor uses cookies to handle secure transactions. And yes, advertising platforms track whether you've seen our course promotions.

These third parties have their own privacy policies and data practices. We can't control what they do with the information they collect, though we've chosen partners who maintain reasonable privacy standards.

Some of these services operate globally, which means your data might travel to servers in the United States or Europe even though you're browsing from Taiwan.

How Tracking Improves Your Experience

Let me give you concrete examples of what this tracking enables:

• When you're halfway through our debt management course, we remember where you left off so you can pick up exactly where you stopped.
• If you abandon your shopping cart while enrolling in a program, we might show you a reminder (though we're not pushy about it).
• Your customized budget dashboard loads with your saved categories and spending limits intact.
• We notice if a particular lesson confuses most students and can revise the content to be clearer.
• Regional content gets prioritized based on what's actually relevant to people in Taiwan's financial landscape.

Without this data, we'd be running an educational platform blindfolded, unable to tell what works and what frustrates users.

Data Retention Practices

We don't keep cookie data forever. Session cookies vanish as soon as you close your browser. Functional cookies typically expire after three months of inactivity. Analytics data gets aggregated and anonymized after six months, so we can spot long-term trends without storing your individual browsing patterns indefinitely.

Marketing cookies have the longest lifespan – usually a year – because advertising campaigns run over extended periods. But even these eventually expire and get cleared from our systems.

If you delete your account with Connected Intelligence Lab, we purge all associated cookie identifiers within 30 days.

Changes to This Policy

Tracking technology evolves constantly. New methods emerge, regulations change, and we adjust our practices accordingly. When we make significant updates to how we use cookies, we'll update the date at the top of this page and notify active users through email or dashboard announcements.

Check back occasionally if you want to stay informed about our current practices. We try to keep this document readable rather than burying important details in legal jargon.